Cancellation Policy

At, we strive to provide the best possible experience for our customers. As we do not offer physical products, we do not issue any cancellations or refunds once a player is registered on any of the online gambling sites advertised on our website.

It is the responsibility of the customer to understand this policy upon registering for any of the gambling sites advertised on Please note that our bonuses are offered on behalf of our respected partners and are not eligible for a refund or chargeback by our website.

However, we understand that exceptional circumstances can arise, and we offer a mediation service called "Complaint Process" to help resolve any issues that may occur between players and gambling operators. Our "Complaint Process" is a mediator service that provides a communication channel between players and gambling operators on our site.

Please review our "Complaint Process" Terms of Use:

  • Complaint Service is a mediator service between players and gambling operators offered by our site. cannot be held liable for the outcome of any complaint case submitted through our Complaint Service.
  • Only registered members of AskGamblers are allowed to use the Complaint Service.
  • reserves the right to reject or close any complaint case which is missing crucial information, such as registered username and email at the casino.
  • All information exchanged during the complaint process between the player,, and gambling site representatives is strictly confidential and not disclosed to third parties.
  • The only communication channel allowed for discussion and exchange of information concerning Complaint Process is via email. Our website does not discuss complaint cases over Skype, Live Chat, or any other communication means.
  • Our site considers and judges all complaint cases based on the facts and evidence presented by both parties during the Complaint Process.
  • These rules are subject to change at any time without prior notice and become effective immediately.

Our Support Team is always eager to assist you and deliver highly professional support in a timely manner. If you have any questions or concerns, please do not hesitate to contact-us.

Last Update: 19.02.2023

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